Security & Privacy

Shopping is secure on www.lucky-baby.ch

 

We utilise industry-standard secure sockets layer (ssl) technology to allow for the encryption of potentially sensitive information such as your name, address and other critically sensitive information like your credit card details. Information passed between your computer and our website cannot be read in the event someone else intercepts it.

This technology includes the following features:

  • Authentication - this assures your browser that your data is being sent to the correct computer server, and that the server is secure.
  • Encryption - this encodes the data, so that it cannot be read by anyone other than the secure server.

Data integrity - this checks the data being transferred to ensure it has not been altered.

 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Lucky-Baby respects the privacy of all its webshop users. We ensure that any personal information provided by you is treated confidentially. We use this information to fulfil orders as quickly as possible. We will only use your details for other uses with your permission. We do not sell information to third parties and will only pass on information to third parties that are involved in the processing of your order.

 

Lucky-Baby uses your information in order to provide the following services:

  • name, e-mail address, delivery address and payment details in order to process your order and to keep you informed of its status.
  • When you create an account with us we store your data in a secure environment. The information in your customer account includes your name, address, telephone number, e-mail address, delivery and payment details. This means that you do not have to fill this in with every subsequent order you make.
  • With your permission, we use your information to inform you of special offers and promotions. If you are not interested in receiving such news, please let us know by sending an e-mail to shop@lucky-baby.ch

 

Sale of information

Lucky-Baby does not sell information that you provide to third parties and will only pass on information to third parties that are involved in the processing of your order.

 

Cookies

Whenever you visit our website, your (temporary) IP address is automatically detected as well as, if possible, the source site or e-mail. In addition, we use cookies to recognise you on your next visit to the webshop. Cookies are information that the browser stores on your computer. Cookies help us to improve the services that we offer and to adapt them to the needs of our visitors.

 

Questions

You always have the right to request access to your personal data. You can also request that your personal information be corrected, supplemented, deleted or blocked if it is incorrect, incomplete or irrelevant or otherwise in violation of a statutory provision. You can check and correct your personal details online at any time on our website. Just go to account/login.

If you have further questions regarding our privacy & security policy, please e-mail to shop@lucky-baby.ch. We will respond as quickly as possible.